The Management Department of the shuttle buses at the ERICA campus announced that there would be a change in the operation of the buses starting from July 7, 2013. There have been two significant changes: First, the buses now run according to a fixed timetable during weekdays, and the buses run at 30-minute intervals instead of the former 20-minute intervals on weekends.
The Management Department revealed that there had been many problems in managing the time and the number of the buses running. “The previous irregular operation caused some problems like passengers waiting for a bus and not knowing when it will arrive. By changing the operation to a fixed time system, the buses operate at an interval of three, five, or ten minutes during rush hour,” said Lee Soo-woo, general manager of the General Affairs and Human Resources Team. With the change, there was an increase in the number of buses running during the week and a decrease of those operating on the weekends when students do not use them as much.
However, some students claimed they experienced some inconveniences due to the change. Lee Sun-u, a Junior in the Division of Advertising and Public Relations, complained about the new system. She said, “It is truly hard for me to take a bus in the morning when people are crowded in front of the subway station. With the former schedule, I could just take a bus among several buses waiting at the bus stop. However now, I often can’t take a bus because of the long waiting line in the morning.” In order to address the Hanyangians’ complaints and to try to resolve the problems, the school held a meeting on the ERICA campus on November 13. At the meeting, it turned out that students mostly complained about the long intervals on the weekends and during weekdays when they go back home. The meeting ended with the school’s promise of looking for a better alternative to make students more comfortable.